Business management · 2002 · May · Paper 2 · SL · Markscheme

MARKSCHEME May 2002 BUSINESS AND MANAGEMENT Standard Level Paper 2 16 pages M02/370/S(2)M+ INTERNATIONAL BACCALAUREATE BACCALAURÉAT INTERNATIONAL BACHILLERATO INTERNACIONALc [2 marks]1. (a) State two objectives of a charity. Objectives: ! to promote a cause ! to provide a service ! to be accountable to the stakeholders – government, community, board ! to appear altruistic ! to raise funds. Award [1 mark] for each suitable objective to a maximum of [2 marks]. [4 marks] (b) Analyse the organization char t in terms of line-management responsibility and span of control. Use appropriate examples from the chart to illustrate your answer. There are five levels of hierarchy in the organization, the line management structure is clear for most of the staff, except for the Community Administrative Assistants. The Administrative Assistants answer to both the Education Officer and the Health Officer, this may lead to confusion and problems with decision-making. The span of control is the number of subordinates controlled by the manager, for example the operations manager has a span of control of two. Generally the span of control in the organization is narrow. This aids the decision making process, making it easier to consult. [4 marks] The answer analyses the organization chart, in terms of line ma nagement responsibility and span of control. The analysis is de tailed and uses appropria te examples from the chart. [2 to 3 marks] The answer attempts to analyse the organization chart, in terms of line management responsibility and span of control. The analysis may lack detail but uses examples from the chart. [1 mark] The answer is limited in terms of line management and span of control. There is no attempt to analyse the chart. Reference to the chart is limited. – 3 – M02/370/S(2)M+